This Cancellation & Refund Policy outlines how you can cancel or seek a refund for any course, program, or service purchased through orangy.in (“Platform”).
By purchasing any course or service from the Platform, you agree to this Cancellation & Refund Policy.
1. Cancellation Policy
- Once a course or digital product has been purchased and access has been granted, cancellation requests may not be accepted unless specifically stated otherwise for a particular course or offer.
- Users are advised to carefully review course details, curriculum, pricing, and features before making a purchase.
2. Refund Policy
- Refund requests will only be considered in genuine cases such as:
- Duplicate payment transactions
- Technical issues preventing access to the purchased course
- Wrong course purchase due to a payment or system error
- Refund requests must be submitted within 3 days of purchase by contacting our support team.
3. Non-Refundable Situations
Refunds will not be provided in the following situations:
- Change of mind after purchase
- Lack of usage of the course
- Dissatisfaction due to personal expectations
- Failure to complete the course
- Delay caused by internet connectivity or user device issues
- Discounted, promotional, or special offer purchases unless specifically mentioned
4. Course Access Issues
In case you face any issue accessing the course or learning materials, please contact our support team immediately. Our team will verify the issue and take appropriate action to resolve it at the earliest.
5. Refund Processing
- If a refund is approved by Orangy Academy, the amount will be credited to the original payment method within 3–7 working days.
- Refund timelines may vary depending on the payment gateway, bank, or financial institution.
6. Modification of Policy
We reserve the right to modify or update this Cancellation & Refund Policy at any time without prior notice. Users are advised to review this page periodically.
7. Contact Us
For any cancellation, refund, or payment-related queries, contact us at:
Email: orangyacademy@gmail.com
Website: orangy.in